Privacy Policy

1. Data Controller

klavlo.com (PE), 5 Velyka Vasylkivska St, Kyiv, 01004, Ukraine. EDRPOU: 54200503. Email: contact@klavlo.com. Phone: +380 739 672 6803. Representative: Daniel Bauer, Managing Director. Single tax payer; VAT optional. License: not applicable.

2. Legal Framework

We process personal data under the Law of Ukraine 'On Personal Data Protection' No. 8153-IX, the Law of Ukraine 'On Consumer Rights Protection' No. 3153-IX, the Law of Ukraine 'On Electronic Commerce' No. 675-VIII, and the Law of Ukraine 'On Advertising' No. 270/96-VR.

3. Data We Collect

We collect data you provide via forms (name, email, phone, message) and automatically (IP address, cookies, usage data). Non-essential cookies require your prior consent.

4. Legal Basis

Processing is based on consent, contract, legal obligation, or legitimate interest. You may withdraw consent at any time.

5. Purposes

We use data to respond to inquiries, process orders, improve our site, send marketing (with consent), and comply with law. Advertising is truthful and not misleading.

6. Sharing and Retention

We do not sell data. We share only with processors under contract. Data is kept as long as needed for the purposes or as required by law.

7. Your Rights

You may access, rectify, erase, restrict, object, port your data, withdraw consent, and lodge a complaint with the Ukrainian Parliament Commissioner for Human Rights.

8. Complaints and Dispute Resolution

Contact us first. You may also file a complaint with the Commissioner or use out-of-court dispute resolution under Law No. 3153-IX.

9. Contact

Email: contact@klavlo.com. Phone: +380 739 672 6803. Address: 5 Velyka Vasylkivska St, Kyiv, 01004, Ukraine.

10. Privacy Request Form

We will respond within 30 days.